Technical Integration Consultant

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.

Technical Integration Consultant (Tokyo)

Introduction to team

Private Label Solutions (PLS) is the B2B arm of Expedia Group. We bring Expedia Group's innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines) and many more.

PLS is seeking an experienced and talented Technical Integration Consultant. As a Technical Integration Consultant, you will own and drive the technical integration discussions with a multitude of white label affiliate partners from a high-level concept design to operational delivery and beyond. You will work closely with our Business Development and Account Management organization. A passion for travel, a passion for technology and technology expertise combined with excellent communication skills and business acumen are critical to a Technical Integration Consultant's success.

In this role, you will:

• Support of affiliate partners in Japan

• Engage in pre-sales activity with sales team and propose solution to meet partner needs

• Conduct workshop / presentation for technical team of affiliate partner on PLS Rapid API

• Give practical advice on the use of PLS Rapid API to affiliate partners

• Analyze and troubleshoot highly complex technical integration problems and propose effective solutions

• Identify best practices and proactively share the best practice with affiliate partners

• Collaborate with the Level 1/2 support team with complex escalations that require direct contact with top partners

• Communicate complex technical details to technical and non-technical customers

• Perform Quality Assurance tests on API sites prior to implementation

Experience and Qualifications

• Bachelor's degree or equivalent

• 3-5 years of experience in coding and software development

• Proficient at multiple programming languages including SQL

• Experience in Restful API and database schema design

• Experience in e-commerce and/or travel industry a plus

• Experience in AWS and/or Azure a plus

• Pre-sales experience, working with sales and business partners a plus

• Fluency in Japanese & English

• Able to travel occasionally (up to around 10% annually)

Core Competencies

• Excellent oral/written communication skills

• Good sense of business acumen

• Ability to deliver high quality and workable solutions for technical issues

• Ability to communicate technical specifications and troubleshoot without supervision

• Ability to creatively solve challenging business/technology problems

• Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment

• Familiarity with web-based and mobile based product development and understanding of typical technology architecture for high-volume web sites

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.