Western Europe Solutions Sales Specialist - Devices

Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud.
Microsoft is leading this evolution, enabling organizations to reimagine their business for success in this new era.
With AI integration, physical Windows devices, as well as Cloud PCs offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments.
Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

The purpose of our team is to focus on top 100 customers in Western Europe to drive Devices revenues where we see highest potential in terms of value for our customers, devices revenues and AI attach by demonstrating the capacity to connect with key business stakeholders and lead large devices deals.

As WE Surface Specialist, you will be able to expand your sales skills on an international territory of 2 to 4 countries, with some support on other countries requested on an ad hoc basis.
You will lead devices business with strategic customers and gain stronger visibility in the Modern workspace.
This opportunity will allow you to accelerate your career growth, develop deep business acumen and become adept at deal structuring.
It is a flexible work opportunity, and you will be able to work from home based on customers' meeting needs.

Join our Modern Work Team as a Surface Specialist and help our customers provide a secure, productive modern workplace with innovative Surface solutions.
As the Surface Specialist, you will focus on a set of assigned accounts as you drive revenue growth across the entire Surface device and accessories portfolio.
As you consult with the customer's Technical and Business Decision Makers, you will gain a deeper understanding of their unique business needs and recommend a solution that will empower their employees and drive their business forward.
You will partner closely with our customers when they evaluate hardware solutions, provide guidance as they engage in pilots, and orchestrate a v-team to help remove potential deployment blockers to ensure a successful outcome and high customer satisfaction.
Travel required:
25-40%.

Qualifications

• 3+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• 2+ years of solution or services sales experience.
• Strategic thinker focused on execution; ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
  Excellent communicator with strong negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
  Self-motivated person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
  Work cohesively with members of the Microsoft sales & services field, Microsoft partners, and Microsoft corporate sales, engineering, and marketing to solve customer and partner issues, leverage best practices, & deliver results.

Responsibilities

Be the Surface Sales Leader with product subject matter expertise for your assigned set of customers as part of the Modern Workplace team.

• Exhibit outstanding operational excellence, including healthy pipeline development, CRM entry and hygiene, opportunity management, accurate forecasting, and virtual team orchestration.
• Proven success in closing complex deals and technical understanding of devices and commercial requirements.
• Strong understanding of Microsoft's business model and sales model.

Be the interface to the customer and orchestrate a team of resources to solve customer's problems.

• Proven ability to listen to customer needs, synthesize feedback from multiple stakeholders and present a recommended go-forward strategy that remains aligned with that customer's strategic business objectives.
• Demonstrated sales and partner management experience; strong passion for building and driving a healthy long-term business.
  Able to inspire and influence members of the Microsoft sales, services, marketing teams and Microsoft partners.

Significant experience delivering persuasive presentations to key C-level business decision makers, technical decision makers, influencers, industry decision makers and/or boards.

Help customers make decisions to build their business and IT solutions based on Microsoft technology.

• Help identify and diagnose technical and competitive blockers and respective solutions for sales opportunities by engaging the right resources to overcome these blockers.

Passion for devices and AI and how a total solution can enable individuals and organizations to achieve more.

• Own opportunities from start to close as a leader; orchestrate internal and external resources; team with partners to scale sales on hardware refresh, upsell and expand sales motions; engage Modern Workplace sellers to incorporate Copilot for Microsoft 365, Windows 365, & Security with Surface.

Share your knowledge with peers and learn/apply proven practices from others.

• Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and identifying potential opportunities.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect