What you will do
This position is responsible for driving and program managing various growth initiatives, tracking, analyzing, and communicating performance to internal and external stakeholders.
The role involves leading and managing growth programs, ensuring that each function delivers on its commitments to meet program schedules and outcomes. The Program Manager represents the organization in regular cadence meetings, providing clear and concise updates on the status of all owned programs.
This highly visible position works closely with senior stakeholders across the region, functions, and branches to lead and manage various growth initiatives, analyze and synthesize business performance, and proactively facilitate problem-solving efforts to achieve growth targets at both regional and country levels.
How you will do it
Drive and program manage the development, launch, activation, and enablement of Growth Initiatives and Programs by collaborating with Service, Operations, and Sales leaders across regions, countries, and branches
Track, report, and analyze individual country performance on growth initiatives, proactively identifying and addressing challenges to meet regional and country growth targets
Facilitate discussions to identify and resolve the root causes of underperforming KPIs, working closely with service leadership and regional/country service teams. Regularly track and report progress on corrective actions
Implement and execute best-in-class program management practices, including cadence planning, impact assessment, and problem resolution
Provide value-added analytics utilizing tools such as Excel and Power BI to support informed business decision-making and drive service growth at the regional and country levels
What we look for
Business acumen and understanding of organizational issues and challenges
Strong critical thinking, analytical and problem-solving skills required
Detail oriented and with ability to work under pressure, mentally resilient with a propensity to persevere
Exceptional communication skills (bilingual preferred), both written and verbal, to a variety of audiences at all levels
Experience with large-scale organizational change efforts preferred
Familiarity with best-in-class program management tools and practices will be highly valued
Engineering & technical experience with building industry
Bachelor's degree
Advanced proficiency in Microsoft Office applications - Excel, Word, PowerPoint
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