Question 9 / 15:  Explain why you probably receive better service at Walmart than at the Department of Motor Vehicles.
Answer: 

The DMV has a monopoly on its "services" and thus has little

incentive to keep its "customers" satisfied. In contrast, if Walmart

employees consistently treat customers rudely, Walmart will lose

market share and eventually go out of business if the problem is

severe enough.

Sample Partial Credit Answer

Walmart has competition.

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Socialism: The Command Economy

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Attribution:  Dr. Robert P. Murphy, Lessons for the Young Economist. (Mises Institute), http://mises.org/document/6215/Lessons-for-the-Young-Economist (Accessed 04 April, 2014). License: Creative Commons BY
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