Lead Clinical Supervisor

Northeast Health Services Northeast Health Services
US - Massachusetts - Worcester
May 10, 2025

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower individuals like you to make a difference in the field of behavioral health.
We are committed to improving access to mental health care in our communities which means we are committed to being a great place to work.

As a Lead Clinical Supervisor on our team, you will support the Clinic Director with the overall clinical operations.
The Lead Clinical Supervisor is an organizational culture carrier accountable for supervising clinical staff and operations to ensure the delivery of exceptional customer service and the delivery of high-quality behavioral health therapy services.
This position reports directly to the Clinic Director.

Key Responsibilities:

Deliver up to 10 billable units of clinical services and 10 supervisory hours per week
Licensure supervision is to be held according to state regulations, payor contracts and agency supervision policy.
Supervision to be provided both live and/or via video conference and may be across multiple sites.
Review clinical documentation of supervisee, which includes evaluation of treatment plans, session notes and related documents.
Approval of session notes in accordance with payor requirements (i.e.
BCBS).
Complete and maintain the record of supervision notes and supervision agreement in dedicated TEAMS file.
Submission of notes to be filed by the end of the day that the supervision was held.
Assess clinicians across core competency areas; provide regular measurement and feedback to clinicians.
Identify and monitor areas for performance improvement and report concerns regarding ethics or compliance to the Clinic Director.
Facilitate onboarding in collaboration with clinic director
Support training of the clinical team, including therapists, nurse practitioners and doctors.
Clinical leadership and decision making regarding clinical system of care and individual client care
Promote compliance with applicable requirements, laws, and regulations
Actively support caseload management and productivity within the clinic
Assist with intake, referral, and waitlist management, including providing crisis/triage services as needed.
Actively support all providers and help reduce burnout and improve morale in collaboration with the clinic director, regional and market leadership
Support clinic staff meetings, group supervisions and all service lines
Provide backup coverage for clinic director
Other duties as assigned

Qualifications:

Master's degree or higher from applicable accredited program
Valid independent clinical license
Experience in mental health counseling
Eligible to provide clinical supervision according to applicable licensing and regulatory requirements
Comfortable using data to manage performance and outcomes
Knowledge of state/federal rules and regulations
Strong computer abilities and proficiency with electronic medical records
Knowledge of medical terminology and pharmacology
Understand and comply with HIPAA
Excellent communication skills and ability to work well with a team especially in stressful situations
Desire to do a thorough job in a fast-paced environment
Ability to train and coach other therapists
Experience in outpatient mental health and clinical supervision (Preferred)
Previous management experience (Preferred)
Knowledge of current standards, principles, and practices of psychiatric care (Preferred)
Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred)

Explore the Advantages of Joining Our Team:

Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Read the full job description and apply online on the recuiter's web-site

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