Behavioral Health Technician

Haven Behavioral
US - Arizona - Buckeye
May 15, 2025

Behavioral Health Technician & STNA- Full-Time DaysWhy Haven of Phoenix?

Haven Behavioral of Phoenix, a proud member of Oceans Healthcare, is a 58-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around service. All jobs performed on our team are worthwhile and every employee makes a difference. If you are looking for an opportunity to grow personally and professionally while delivering compassionate, quality care we encourage you to explore career opportunities with Haven of Phoenix.

POSITION SUMMARY: Under the supervision of the Registered Nurse, position provides direct patient care to patients as assigned, maintains a safe and efficient working and treatment environment per facility policies and procedures, and communicates effectively with the treatment team to ensure safe, quality care is provided to all patients.

PRIMARY DUTIES:DIRECT PATIENT CARE

• Carry out all aspects of patient care and other assignments as directed by the Charge Nurse.

• Observe whether specialized services may be needed and communicate to the Charge Nurse/RN.

• Perform ongoing observation of the patients and milieu to ensure active treatment is provided and patients are participating.

• Respond appropriately and timely to patient requests.

• Report changes in patients' condition or behavior to the Charge Nurse/RN, including agitation, high-risk behaviors, changes in vital signs, and eating, sleeping, and toileting patterns

• Intervene appropriately with patients experiencing a behavioral crisis situation, i.e., suicidal, threatening behavior, elopement and/or other situations, using approved interventions.

• Initiate and/or participate in provision of emergency medical care when indicated.

• Provide support and direct assistance to patients who are unable to attend to their activities of daily living by assisting them with meals, daily grooming, ambulation and toileting as needed.

• Participate with the treatment team in implementation of the individualized plan of care. Report factors that may impede successful accomplishment of the treatment plan to the Charge Nurse/RN.

• Provide patient educational information for identified learning needs.

• Facilitate educational/activity groups as assigned or when indicated using approved materials. Recommend alternative activities based on patient functioning level and treatment plan.

• Ensure compliance with infection control protocols and/or policies by patients, visitors, and staff.

SHIFT SUPPORT

• Review assignment sheet and program designated communication tools each shift, i.e. communication log, bulletin boards, etc.

• Facilitate a therapeutic and safe environment.

• Remain on-duty until coverage for subsequent shift arrives on unit and has received verbal report.

• Ensure all patient valuables retained at the hospital during inpatient stay are recorded and stored per policy.

• Ensure patients are discharged with all personal belongings, medications, prescriptions, discharge, and referral information.

• Perform environmental and safety rounds and complete environmental check sheet as assigned. Act to mitigate risk and report identified problems to the Charge Nurse/RN.

• Comply with National Patient Safety Goals and provide immediate feedback if non-compliance is identified.

CUSTOMER INTERACTION

• Interact with patients, family members, external entities and internal staff professionally and respectfully.

• Work collaboratively with all treatment team members to create a treatment environment that supports the facility's mission to provide exemplary patient care and customer service.

• Act to preserve patient and family dignity and safety.

DOCUMENTATION

• Documentation for medical records and reports is timely, legible, thorough, and in required format.

• Document as required including patient observations/activity, patient education and incident reports.

Other Duties

• Other duties as assigned.

QualificationsQUALIFICATIONS:Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policyQUALIFICATIONS:Education: High School Diploma or equivalent

Experience: One-year acute inpatient with psychiatric care experience preferred.

Certification/License: CPI/ CPR Certified per policy

Read the full job description and apply online on the recuiter's web-site

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