Senior Quality Assurance Specialist

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The Senior Quality Assurance Specialist plays a pivotal role in ensuring the consistent delivery of high-quality products while fostering a culture of continuous improvement within the organization.
This position requires adeptness in developing, implementing, and maintaining quality assurance protocols and methodologies to achieve operational excellence.
The specialist will leverage extensive industry knowledge and rigorous analytical skills to conduct comprehensive assessments of processes and outcomes, formulate strategic action plans, and provide technical guidance to cross-functional teams.
With an emphasis on regulatory compliance, the role also necessitates the identification of risk factors, root cause analysis, and the establishment of robust feedback mechanisms.
The Senior Quality Assurance Specialist will champion initiatives aimed at enhancing product quality and customer satisfaction, while simultaneously mentoring junior quality assurance staff to ensure organizational standards are met in all aspects of quality control.
Job Requirements:

A minimum of 4 years of experience in quality assurance within a mid to large-scale organization, with expertise in both product and process quality standards.
Proven track record in leading quality improvement initiatives that result in measurable operational efficiency gains and enhanced product quality.
Thorough understanding of quality management systems (QMS) and ISO standards, with demonstrable experience in QMS implementation and audits.
Strong analytical skills with a capability to interpret complex data sets and transform them into actionable insights and recommendations.
Exceptional communication abilities, both written and verbal, with a talent for presenting technical information to diverse audiences.
Proficiency in developing and executing comprehensive quality assurance testing plans, including risk assessments and mitigation strategies.
Experience in utilizing statistical process control (SPC) tools and techniques to monitor and enhance product quality.
Knowledge of regulatory requirements relevant to the industry (e.g., FDA, CE marking) and ability to ensure compliance through thorough documentation and training procedures.
Ability to function cross-functionally, collaborating effectively with engineering, production, and supply chain teams to integrate quality practices into every phase of product development.
Experience in mentoring and training junior team members to build a robust quality department and foster a proactive quality culture.
Job Responsibilities:

Develop and implement quality assurance strategies, policies, and procedures to meet organizational goals and industry standards.
Lead quality control activities, including inspections, audits, and sampling plans, to ensure adherence to quality specifications and performance metrics.
Collaborate with engineering and product development teams to integrate quality considerations into the design and manufacturing processes, establishing key quality indicators.
Conduct thorough investigations into product failures or non-conformances, facilitating root cause analysis and driving corrective action to mitigate future risks.
Create comprehensive reports detailing QA findings, trends, and recommendations, and present these insights to senior management in strategic meetings.
Foster a culture of continuous improvement by training and mentoring team members on quality management principles, tools, and best practices.
Oversee the complete lifecycle of quality documentation, ensuring that records are up-to-date and compliant with regulatory standards.
Serve as the primary liaison during quality audits, ensuring that all documentation and processes meet external inspection criteria.
Champion initiatives to enhance customer satisfaction by actively seeking feedback, analyzing customer complaints, and devising solutions to improve product offerings.
Stay abreast of industry advancements, emerging technologies, and regulatory changes to continuously refine and adapt quality assurance practices.
Required Skills:

Advanced knowledge of quality assurance methodologies, including Six Sigma and Lean principles.
Expertise in statistical analysis and the ability to use quality tools such as Minitab or equivalent software for data analysis.
Strong problem-solving skills with a focus on identifying root causes and developing practical solutions.
High attention to detail with a meticulous approach to quality inspection and reporting.
Excellent organizational skills with the ability to manage multiple projects and priorities in a fast-paced environment.
Collaborative mindset with excellent interpersonal skills, capable of building strong relationships across various departments.
Proficient in using quality management software and tools for process documentation and tracking.
Adaptable and resilient, with a willingness to embrace change and foster innovation within the quality framework.
Solid project management skills, including the ability to plan, execute, and evaluate complex quality initiatives effectively.
Commitment to professional development and continuous learning in the field of quality assurance.
Seniority levelSeniority level Mid-Senior level
Employment typeEmployment type Full-time
Job functionJob function Analyst, Quality Assurance, and Supply Chain
Industries Human Resources Services, Environmental Quality Programs, and IT Services and IT Consulting
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