IT Product Manager

The IT Product Manager defines product improvements following the market requirements. Prepares marketing and training programs for the IT Products of the BU. Coordinates the IT Projects with field sales organization and technical services. Provides marketing assistance to field personnel and customers.

Key Accountabilities

• Acts as key marketing technical liaison on all product lines, providing product and regulatory information to sales, service and customers.
• Provides regulatory support to key customer accounts, assisting them in the deployment of IT products in their laboratories.
• Interfaces with all levels of management to independently resolve conflicts/problems with company peers.
• Maintains regular communications with technical services (IT Ops) on troubleshooting and improvement with the BU HITS Products.
• Provides detailed technical training for sales staff.
• Works with field sales staff to develop business model and sales strategies required to introduce new products and positioning existing ones.
• Prepares and coordinates presentations to customers and marketing actions related to the BU HITS Products & Services.
• Leads and organizes work groups formed by KOL, customers and Werfen staff to improve the functionalities of the BU HITS Products & Services.
• Contributes to planning and creation of social media promotional materials.
• Keeps updated about new trends in IT Solutions in order to apply them to the future product developments.
• Keeps updated about all advantages of Werfen products vs competitors IT Products & Services.
• Manages and drives internal projects with minimal supervision.
• Response to public Tenders, authorization of offers, billing tracking and milestones
• Ensures compliance with Werfen Code of Ethics.

Networking/Key relationships

• Sales Forces in Iberia
• Marketing Team in Iberia
• IT Support and IT Ops
• Tenders and Offers Dpt.
• Developer's Team
• Logistics and Billing Dept.

Minimum Knowledge & Experience required for the position:

Basic Studies:

• Bachelor's Degree in Health Sciences:

Medicine, Pharmacy, Biomedicine, Biochemistry, or similar

or

• Degree in Computer/Biomedical Engineering with complementary training in health

Ideal Additional Training:

• Master's in Medical Informatics / eHealth / Bioinformatics / Health Data Science
• Specialization or practical experience in AI applied to the health sector
• Knowledge in interoperability standards such as HL7, FHIR, LOINC, etc.

Language:

• Spanish native and fluent Portuguese and English

Desired Professional Experience

• 5+ years of experience in digital health environments / clinical IT
• Experience in clinical laboratory projects, especially related to software, LIS, diagnostic support systems
• Participation in the development or management of AI-based products
• Familiarity with clinical processes, care workflows, and medical decision-making
• Ideally, previous experience in a multidisciplinary environment (clinical + technical team)

Key Technical Knowledge

• Applied artificial intelligence (machine learning, clinical NLP, predictive models)
• Health system architectures, HIS, LIS, clinical data integration
• Handling of standards: HL7, FHIR, SNOMED CT, LOINC
• Knowledge of regulatory compliance: MDR, GDPR, ISO 13485, etc.

Skills & Capabilities:

The ideal candidate for this position will exhibit the following core competencies:

• Business Acumen
• Ability to work independently managing assigned projects
• Presentation skills
• Customer Focus
• Excellent oral and written communication skills
• Creativity
• Organizational Agility
• Ability to build strong business relationships
• Planning
• Drive for Results
• Effective team-player

Travel requirements:

Domestic mobility (Spain & Portugal): Up to 40%

International mobility: Not required

Individual Contributor Core Competencies:

Managing Work

Effectively managing one's time and resources to ensure that work is completed efficiently.

Emotional Intelligence Essentials

Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights to effectively manage own responses so that one's behavior matches one's values and delivers intended results.

Building Partnerships

Developing and leveraging relationships within and across work groups, including cross-functional groups, to achieve results.

Decision Making

Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.

Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.