HR Supervisor, Legal Assistants

About Us:

Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors.
We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary.

Our Culture:

At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible.
We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment.
Our Firm's success is built on the unique skills, perspectives, experiences and values of each individual.
We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.

Role Overview:

Our Toronto office is currently recruiting for a HR Supervisor, Legal Assistants in our Human Resources Department, reporting to Director of Human Resources.
The HR Supervisor, Legal Assistants is responsible for the overall management of the regional Legal Assistant resource group (which includes Legal Assistants, Document Specialists and Assistant Replacements) and leading all functional responsibilities related to this area of the business.

• The successful candidate will be responsible for:
  
• Understanding the legal professionals' individual support requirements and incorporating these requirements into the service level standards for their legal support.
  
• Acting as point of contact for support and direction regarding employee relations or sharing arrangement concerns.
  
• Providing coaching support for Legal Assistant resources regarding day-to-day questions and concerns; securing approval from Director of HR on recommended actions or resolution.
  
• Identifying and developing learning and development plans for legal assistants, individually and nationally.
  
• Partnering with Director of HR regarding annual compensation and bonus recommendations for Legal Assistant resources.
  
• Partnering with Director of HR to complete performance review cycle for Legal Assistant resources and to conduct performance review meetings.
  
• Building strong working relationships with lawyers, the legal support team and other stakeholders throughout the firm.
  Understanding the different office cultures and implementing solutions/initiatives that coincide with them while maintaining the overall goal of the solution/initiative.
  
• Managing vacation schedules for the legal support group.
  
• Preparing the daily/weekly coverage arrangements and overflow requirements by allocating legal support resources, monitoring workload/workflow of legal assistants and preparing weekly assistant resource schedules.
  
• Preparing weekly system access reports for legal resource support and communicating with other departments for set up.
  
• Engaging with Talent Acquisition Lead as hiring manager for regional Legal Assistant resource group recruitment needs.
  
• Developing and managing Legal Assistant mentoring program in cooperation with the other regional HR Managers.
  
• Co-chairing quarterly Legal Assistant resource group meetings.
  
• Participating in orientation of first year Associates to support understanding of Legal Assistant resources and build relationships.
  
• In partnership with Director of HR conducting quarterly meetings with practice group chairs.
  
• Maintaining awareness of best practices, trends and changes in the legal industry and developing relationships with external peers, local colleges and participating in student placement programs.
  
• Collecting, analyzing and reporting monthly HR statistics as it relates to legal assistant, document production and assistant replacement activities for review by Director of HR.
  
• Providing partnership and support to Director of HR on various HR related projects and needs nationally with a focus on legal assistant resources, as required.
  
• Managing budgets for regular and special programs and expenses related to area of responsibility.
  

The successful candidate must have the following education, experience and/or demonstrated skills:

• Minimum 3-5 years of experience in HR, focus on legal assistants an asset.
  
• Law firm or professional services experience is required.
  
• Prior experience in a legal assistant role is an asset.
  
• Strong communication, relationship building and conflict resolution capabilities.
  
• Strong leadership, coaching, facilitation and relationship management skills.
  
• Demonstrated good judgement and decision-making.
  
• Proven ability to partner with a variety of stakeholders at all levels of the organization, building credibility as a leader and subject matter expert.
  
• Proven ability to work with minimal supervision in a fast-paced, team-based environment within challenging deadlines.
  
• Able to motivate people and foster a positive work environment.
  
• Flexible attitude and desire to support change.
  
• Strong knowledge of Microsoft Office suite of products, document management and time entry billing systems.
  

Employment Type:
Permanent, Full-Time

What we offer:

• Competitive compensation + Extended Health & Dental Care.
  
• RRSP Matching Program.
  
• Education/tuition allowance.
  
• Fitness Reimbursement Program.
  
• Diversity and Inclusion Centric Culture.
  
• A Culture of Wellness:
  Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well-being of our employees.
  by providing resources, services, training and support on an ongoing basis.
  
• A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.
  
• A business casual dress code (client/day specific).
  
• Employee referral bonus.
  
• A hybrid work environment.
  

Cassels is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment.
It is our priority to remove barriers to provide equal access to employment.
We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request.
Please contact our recruiter for any questions, accommodations or specific requests.

We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted.
We regret that we are unable to respond to individual inquiries about application status, unless required for accommodation purposes.