Operations Manager, Stoney Creek Ontario

Harbr Human Resources
CA - Ontario - Hamilton
May 20, 2025
Management

Operations Manager, Stoney Creek Ontario

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Operations Manager (Confidential Employer)

Job Type: Full-time

Overview:

A well-established and growth-oriented organization is seeking a Operations Manager to lead its business operations and administrative functions. This strategic leadership role is ideal for a seasoned operations professional ready to contribute to business growth, team development, and client satisfaction in a dynamic, specialized industry. Reporting directly to the President, the Operations Manager plays a key role in achieving strategic goals, driving operational excellence, and enhancing organizational effectiveness.

Key Responsibilities:

Operational and Strategic Leadership

Oversee all business operations, including sales, service, logistics, and compliance with product and industry standards.
Lead strategic planning, performance management, and the implementation of business improvement initiatives.
Develop and manage operational budgets, monitor key performance indicators, and ensure achievement of financial targets.

Team Management and Development

Build and maintain a high-performing team through coaching, mentorship, and performance management.
Promote a culture of continuous learning, accountability, and innovation.
Align team structures and resources with organizational needs and strategic goals.

Client & Stakeholder Engagement

Serve as a primary escalation point for internal and external stakeholders.
Support the expansion of services and client relationships alongside the President.
Ensure fulfillment of contractual agreements and client satisfaction.

Financial and Resource Oversight

Hold full P&L accountability for programs and services.
Drive productivity, resource utilization, and cost-control initiatives.
Contribute to the development of contingency and business recovery plans.

Qualifications:

Bachelor's degree or equivalent experience; advanced certifications are an asset.
8-10 years of progressive operational leadership experience.
Minimum 3 years in a senior leadership role within a mid-to-large-size organization.
Demonstrated track record of driving business growth and operational improvements.
Exceptional leadership, communication, and conflict-resolution skills.
Comfortable managing multiple priorities in a fast-paced environment.
Strong financial acumen with experience in budgeting and resource management.
Proficient in Microsoft Office; experience with industry-specific tools and standards is a plus.
Ability to travel locally as required.
Satisfactory criminal record check required (credit check may also apply).

Why Join Us?

This is an opportunity to join a forward-thinking organization with a positive and professional culture. You'll play a vital role in shaping the future of the business, leading a capable team, and contributing to meaningful organizational impact.

Qualified candidates may submit their resume to ***

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Human Resources Services

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Operations Manager, Stoney Creek Ontario

Seniority level

Employment type

Job function

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