Clinical Receptionist - Eva Rothwell Centre

Hamilton Family Health Team
CA - Ontario - Ontario
May 18, 2025

Your Opportunity:

The Hamilton Family Health Team is one of the largest Ontario Health Teams in the province.

The Clinical Receptionist is a member of the HFHT who will support administrative functions for the delivery of high-quality patient centered primary care.

Roles and Responsibilities:

Booking patient appointments, greeting patients, and answering the HFHT phone line
Liaising with patients and families in a professional and compassionate manner while maintaining privacy and confidentiality
Maintaining patient records by obtaining, recording, and updating personal information
Scanning and faxing patient information and consultation reports
Liaising with practice-based primary care teams
Overseeing and monitoring room bookings and scheduling
Supporting the development of, and ongoing spread of groups
May be required to support on-site, in-person groups (various locations TBD in Hamilton), with the Patient Care Coordinator supporting groups expansion.

*The above responsibilities are not to be considered all-inclusive.

If so, we are looking for a future colleague who has…

BA or Diploma in Office Administration or equivalent combination of education and experience
Exceptional customer service, communication and organizational skills
Excellent interpersonal skills, with proven ability to work well in a team environment
Demonstrated problem solving skills and initiative
Proficient with Microsoft Office
Must be able to multi-task and prioritize while working within a busy environment
Experience with EMR (Practice Solutions Suite) an asset
Previous experience in a clinical setting an asset
Excellent attendance

Why Join the HFHT?

Competitive Employee Value Proposition including, but not limited to:

Healthcare of Ontario Pension (HOOPP)
Extended health care benefits including health, dental, vision & critical Illness insurance
Meaningful, purpose-based work
13 paid Stat holidays and one (1) extra float day
Flexible work schedule
Ongoing green initiatives

Summary:

Classification: Non-union

Primary Location: Hamilton - Eva Rothwell Centre

Multi-site: Yes

Schedule: Monday-Friday

Employee Class: Full-time (1.0 FTE)

Date Available: ASAP

Salary: $43,800 - $52,568

Application Instructions:

Interested applicants please submit résumé and cover letter as one document using naming convention:

Last name, First name_Position by email: ***

Note:

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

We thank all applicants for their interest, only those selected for an interview will be contacted.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

Read the full job description and apply online on the recuiter's web-site

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