Barentz is a leading global life science and specialty performance ingredients distributor.
We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.
Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific.
5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers.
You will be responsible for creating customer success through customer relations, invoicing order processing, and providing cross functional support to our Personal Care customers and sales team.
Receive and handle customer service calls, emails, and faxes professionally and in a timely manner.
Communicate stock outs and customers' future needs to sales force and materials management.
Maintain customer files as required for contacts, shipping requirements, notes, locations, etc.
Run daily open order report to ensure all orders have shipped or been released to warehouses.
Provide direct support to management and the sales team as needed.
At least three (3) years of experience in customer service, sales support or inside sales.
Self-motivated, high energy, independent, flexible, creative, responsible, an engaging level of enthusiasm and a positive outlook.
Proficient use of Microsoft Office products including Word, Excel, Teams, Outlook.
Experience with customer management software (CMS) required.
Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges.
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