Senior Network and Security Management Administrator

A career as a Senior Network and Security Management Administrator in the IT Operations, Infrastructure, and Security Assets team at National Bank means acting as an expert in resolving network incidents and executing various change requests. This job allows you to have a positive impact on our organization through your skills in network incident resolution and your knowledge of platforms such as Cisco, F5, Checkpoint, AWS, etc.

Your Role
Manage network incidents. Diagnose problematic situations and intervene in resolving issues from simple to complex levels.
Ensure the stability and usage of environments.
Handle various operational network requests within prescribed deadlines.
Participate in the production deployment of new network infrastructure solutions.
Monitor alerts from different surveillance systems.
Keep systems and documentation up to date during environmental changes.
Participate in addressing security issues.
Implement firewall rules previously authorized by the security team.

Your Team
Within the Infrastructure & Operations sector, you are part of a large team of 15 colleagues and report to the Director of IT Telecommunications Management. Our team stands out for its versatility and collaboration both internally and with other teams. We offer 24/7 support for the entire National Bank with the help of our team in Thailand.
We provide on-the-job learning to help you better master your profession. Personalized training content is also available on topics such as Cisco, Checkpoint, AWS, F5, etc., to promote continuous learning. Access to colleagues with different expertise, experiences, and diverse profiles enriches your development from all perspectives.

Requirements
Bachelor's or Master's degree related to the desired field and 7 years of relevant experience.
Extensive experience in incident resolution in a Cisco environment.
Strong knowledge of network technologies/concepts (Switch, Router, firewalls, network accelerators, VPN, load balancer (F5), DNS, Proxy, QoS).
Knowledge of network tools (Wireshark, Zabbix, Splunk, etc.).
Excellent ability to work in complex environments and assimilate complex technological concepts.
CCNP certification desirable.
ITIL certification desirable.
Strong interpersonal skills, ability to influence and interact with various stakeholders (technical, senior management, etc.).
Communication skills both oral and written.
Autonomy, results-oriented, and self-motivated.
Your benefits
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!