Adoption Specialist

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Recruiting the right talent is crucial to our goals.
On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum.
We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding.
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continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions.
As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Adoption Specialist (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives.
As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.
Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.
Because at Solventum, we never stop solving for you.The Impact You'll Make in this RoleSolventum is seeking an Adoption Specialist for its Health Information Systems team located in Eastern Canada.
The successful candidate will make an impact by making it easy for users to utilize Solventum's Canadian HIS Applications, such as Coding Solution 360 Encompass, Codefinder and Clinician Solutions Fluency Direct and Fluency Align.
By providing "at-the-elbow" training on Solventum HIS product lines and continuous optimization of the platform, the ideal candidate will build strong client relationships and support key customer objectives.As an Adoption Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by:
Serve as the primary point of contact for customers during the implementation and optimization of Solventum's Health Information Systems (HIS), clearly articulating product features, benefits, and best practices.Deliver engaging and effective training sessions-both onsite and virtual-including train-the-trainer programs to support successful product adoption.Provide responsive, high-quality support to end users, offering guidance and escalating complex issues to subject matter experts as needed.Deliver concierge-level desktop application support, develop user-friendly system documentation, and manage assigned projects and tasks to completion.Collaborate with the 360 Encompass content development team to ensure alignment with clinical and coding standards.Partner with hospital Health Information Management (HIM) teams to support document scoping and configuration for 360 Encompass implementations.Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
Bachelor's Degree or equivalent certification in Health Information Management (completed and verified prior to start) AND m inimum 3 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment .
OR High School Diploma/GED AND m inimum 7 years of experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital in a private, public, government or military environment .
In addition to the above requirements, the following are also required :
CHIMA certification from an accredited institutionAdditional qualifications that could help you succeed even further in this role include:
Strong understanding of the processes associated with documentation in the leading electronic medical record systems used in Canada (EPIC, Cerner, Medtech)Ability to follow established processes, rules and conventions.Ability to meet appropriate deadlines for inclusion in relevant product releasesStrong written communication skillsProficiency with Microsoft 365Work location:
Remote Travel:
May include up to 20% domesticRelocation Assistance:
May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially.
To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Solventum Canada welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.
Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of .
Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Please note:
your application may not be considered if you do not provide your education and work history, either by:
1) uploading a resume, or 2) entering the information into the application fields directly.
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