Senior Associate - Procurement Excellence - Holding Group Services

About Dubai Holding Group Services:
Group Services is Dubai Holding's shared business services arm that provides consolidated business solutions in procurement, finance, and human capital across the Group. With a commitment to talent, digital innovation, and continuous improvement, it delivers best-in-class service, enhancing the Group's overall performance.
Group Services is dedicated to transforming operations, elevating service quality, and cultivating specialized teams focused on excellence and innovation.
Group Services comprises:
Group Services Procurement

delivers end-to-end value through strategic sourcing, supplier management, and contracting. Enabled by advanced technology, streamlined processes, strong governance, and data-driven insights, it ensures responsible sourcing, cost efficiency, and operational excellence.
Group Services Finance

manages financial transactions, budgeting, and reporting to ensure strong fiscal health and cash flow. It empowers informed decision-making through insights that drive sustainable growth and profitability.
Group Services Human Capital

manages the full employee lifecycle, ensuring a smooth journey from recruitment to offboarding while fostering a culture that values and supports people-the Group's greatest asset.
Empowering talent for the future:
Group Services' greatest strength lies in its people; their collective capabilities serve as the driving force of the company. Dedicated to creating a vibrant talent hub where challenging the norm leads to innovation, collaboration fuels creativity, and caring for people and partners cultivates strong relationships, Group Services aims to build a foundation for sustained success.
As a business that views success as a shared journey and celebrates every achievement along the way, Group Services offers the opportunity to grow, develop skills, and make a meaningful impact.
Dubai Holding Group Services proudly supports a diverse portfolio of companies:
Dubai Holding Real Estate
Dubai Holding Entertainment
Dubai Holding Community Management
Dubai Holding Land Estates
Dubai Holding Hospitality
Dubai Holding Investments
Dubai Holding Asset Management
Job Overview:
Here's your chance to step into the role of

Senior Associate - Procurement Excellence

at Dubai Holding Group Services. The successful candidate will support the organization across multiple industries by focusing on the analysis, enhancement, and optimization of business systems and processes.
As part of a diverse team, you will play a critical role in identifying system requirements, designing efficient solutions, and ensuring seamless integration of technology within the business operations.
This position requires strong analytical skills, a deep understanding of business processes, and the ability to work collaboratively with both technical teams and stakeholders across the organization.
In this position, you'll take on key responsibilities that include:
Key Responsibilities:
Business Requirements Analysis: Engage with stakeholders across Dubai Holding Group Services and our verticals in multiple industries to understand and gather business requirements.
Analyze and document current business processes and workflows to identify areas for system improvement.
Translate business needs into technical requirements for IT and development teams.
Systems Integration and Enhancement: Collaborate with IT teams to design and implement solutions that improve system performance and align with business objectives.
Facilitate the integration of new systems, tools, and applications within existing technology infrastructure.
Ensure system configurations align with best practices and support the organization's strategic goals.
Process Improvement: Lead initiatives to optimize processes by leveraging technology and automation where possible.
Conduct regular assessments of system performance and propose enhancements to improve efficiency and reduce operational costs.
Data Analysis and Reporting: Perform data analysis to provide insights that guide decision-making and business strategy.
Develop and maintain detailed reports and dashboards for management to track system performance and key metrics.
Project Management and Collaboration: Manage small to medium-sized projects related to system implementation and enhancements.
Collaborate with cross-functional teams, including IT, Finance, Procurement, and Operations, to ensure project milestones are met.
Act as a liaison between technical teams and business units to facilitate clear communication and alignment.
Risk Management and Compliance: Identify and assess risks associated with system changes or implementations.
Ensure all business systems comply with regulatory requirements and internal policies.
Training and Support: Provide training and support to end-users to ensure effective adoption of new systems or processes.
Create and maintain user manuals, training materials, and support documentation for business systems.
About you:
The preferred candidate for this role should possess the following experience and credentials:
Bachelor's degree in Business, Information Technology, or a related field.
Must have experience in Procurement and Procurement Systems.
Proven experience (5-7 years) as a Business Analyst, ideally within a group services or multi-industry environment.
Strong understanding of business systems, process improvement methodologies, and systems integration.
Excellent communication, problem-solving, and analytical skills.
Experience with data analysis tools and ERP systems (e.g., SAP, Oracle, etc.).
Project management experience and the ability to work in a fast-paced, dynamic environment.
About the Benefits:
At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
•