Field Based Community Health Worker - Las Cruces Roswell or Albuquerque, NM

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members and community partners to ensure appropriate care is accessible. As well as provide home and social assessments and member education. CHW's work in a team-based structure and spend most of their time in the community engaging directly with members. In this role, you will serve as a Community Liaison and will be the primary point of contact to respond to inquiries and request for resources from Community partners, Members/families, Caregivers, and Providers, and will work collaboratively with the Community Outreach team to address concerns related to the delivery of and access to services for Medicaid members enrolled in the UnitedHealthcare (UHC) Community Health Plan of NM.

This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours from 8am to 5pm. It may be necessary, given the business need, to work occasional overtime. This position is a field-based position with a home-based office. You will work from home when not in the field.

If you reside near Lac Cruces, Hobbs, Roswell or Albuquerque, NM, you'll enjoy the flexibility of a hybrid remote role* as you take on some tough challenges.

Primary Responsibilities:

Work in coordination with the Community Outreach Representative

Work with Community Based Organizations that provide services, resources and education for Medicaid members

Participate in local and statewide Health Council meetings, community meetings and school-based community events

Communicate requests, opportunities for collaboration and CBO meetings that Health Plan can participate in

Engage Health Plan resource staff - clinical staff, behavioral health services, vendors to assist in access to care and programs

Maintain the calendar of regular meetings and distribute it to the Health Equity team and other Health Plan employees

Participate and assist in UHC sponsored community meetings

Participate and assist in member education meetings

Create a positive experience and relationship with the members

Practice cultural sensitivity and cultural competence in community efforts

Learn and listen to member needs and barriers to help promote self-advocating and resources

Provide member education and health literacy on community resources and benefits to encourage self sufficiency

Support members to engage in work or volunteer activities, if desired, and develop social supports through deeper connections with friends, family, and their community

Knowledge and continued learning of community cultures and values

Conduct Health Risk Assessments (HRA)

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc. )

More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)

1+ years of experience working with New Mexico community resources

1+ years of work experience in the community

1+ years of experience working with knowledge of the culture and values of the community

1+ years of experience working with and familiarity with the resources available in the community

Access to a designated workspace inside the home with access to high - speed internet availability

Ability to navigate a PC to open applications, send emails and conduct data entry

Currently residing in New Mexico and have lived in the same state for 2 years

Must reside within 50 miles of one of these cities: Las Cruces, Hobbs, Roswell, or Albuquerque, NM

Ability to travel locally up to 30% of the time

Access to reliable transportation and valid US driver's license

Preferred Qualifications:

CHR/CHW Accreditation

2+ years of field-based experience

Care management experience

Experience working in Managed Care

Experience with Justice System or Court System

Knowledge and / or experience with behavioral health or substance use disorders

Knowledge and Training in SDOH (Social Determinants of Health)

Knowledge of Medicaid and / or Medicare population

Lived in the state of New Mexico for 5 years
• All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $19. 86 to $38. 85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment a.