Learning Services Manager

Entity:

Job Family Group:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we're home to a range of brands across many areas of our industry. We're investing in today's energy system and helping build out tomorrow's. So while we're still in oil and gas, over the next decade we'll become a different kind of energy company. We're decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too - working across our industry to improve people's lives.

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Join our Team and advance your career as a

Learning Services Manager

Working together with our global learning teams, Learning Services is responsible for learning implementation, the 'silent' end-to-end delivery of training internally and providing support and record maintenance for external training. Day to day activity is managed through our systems; Salesforce and Cornerstone on Demand (CSoD).

The Learning Services Manager's primary role is to manage a team comprising Learning Services professionals lead by Team Leads and is accountable for the overall delivery of learning services in the Budapest centre. The role supervises both the Design Integration space as well as Learning Services.

In this role You will:

• Managing a large-scale team of P&C O&A Learning Services colleagues with complex process management and business interactions in an international environment
• Providing coaching for the Team Leaders as part of their ongoing development and training
• Ensuring processes are embedded and adhered to consistently throughout multiple teams, leading team in delivering the defined important metric
• Ensures horizontal and vertical alignment of strategic direction and 'vision' for respective people care services to ensure team are operating in alignment with global process and customer needs - working collaboratively with Global Experience & Excellence team (GEO) and Global Solution owner (GSO) closely
• Developing and maintain sound working relationships with key partners at all levels within the organisation
• Develop the organizational and people capabilities that will enable the team to continuously compete and excel. Enabling team to identify trends and opportunities that drive operational improvements
• Deep involvement in projects/ initiatives locally and globally
• Representing team to both internal and external audiences regarding complex operational issues
• Recognise the need for and lead through change management initiatives while maintaining and driving team engagement.
• Plan & executive tactical operation strategy.

What You will need to be successful:

• Fluency in English
• Bachelors degree in a relevant technical/business field
• Minimum of 6-8 years of experience managing a client-service oriented function with experience in management of large corporate initiatives/projects, critical thinking, relationship management, financial budgets and processes
• Prior experience in HR Shared Service / service center in a multi-national organization, multi-national and multi-lingual environment
• Proven team leader with a track record of team development and driving strong performance within a diverse team
• Strong partner management skills
• Proven people leadership skills in managing team leads and analyst level.
• Effective project management and communication skills
• Proficiency in using MS Office/Office365 applications
• Proficiency in using CRM tool
• Proficiency in using Service enabling technologies
• Excellence communication (verbal & written)

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Flexible working schedule:
  home office up to 3 days / week, based on team agreement
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Family friendly workplace e. g. :
  Extended parental leave, Mother-baby room
• Employees' wellbeing programs e. g. :
  Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e. g. :
  Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

Relocation Assistance:

Remote Type:

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e. g. , accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc. ). If you would like to request an adjustment/accommo.