The Position
Our Financial Global Shared Service Centre based on the CSL Seqirus site in Liverpool (Speke) supports our 3 main businesses: CSL Behring, CSL Seqirus and CSL Vifor globally and is expanding.
We are looking to hire an Accounts Receivable Analyst with German language capability to join the team.
Reporting to the Accounts Receivable Manager, the role is responsible for performing Collection and Cash Application activities and running and reviewing reports. This role will provide customer support around payments and investigate opportunities to improve customer satisfaction. It will also support ad hoc queries, projects and continuous improvement initiatives. For payment issues and escalations, this role will liaise with collection agencies and with the CSL Sales and Customer Service Teams.
Responsibilities
Run aging reports and review AR balances
Resolve non-payment issues with customers
Liaise with collection agencies where applicable
Liaise with the Sales or Customer Service teams for payment escalations when needed
Process write-offs once approved
Respond to ad hoc customer queries
Liaise with Customer Service on customer queries as required.
Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction
Apply cash to customer accounts according to remittance instructions and in line with policies and procedures
Research remittance errors (including analyzing any deductions self-applied by the customer) and escalate as required
Process manual credit / invoices as required in line with policies and procedures
Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit)
Support ad hoc projects or continuous improvement activities
Skills & Experience
2+ years' experience in accounting and finance including Accounts Receivable, Cash Applications and Collections.
Experience in global scientific/pharmaceutical industry highly desirable.
Must be fluent in the German language
Sound interpersonal skills and some ability to influence.
Ability to think through ambiguous issues.
Effective decision making and priority setting.
Strong drive for results.
Ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally
This role is based out of our Financial Shared Service Centre, Speke, Liverpool.
Hybrid role: Office based Tuesday, Wednesday and Thursday
CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus.
As a global organisation with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL.
Watch our 'On the Front Line' video to learn more about CSL Seqirus
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