Finance Systems Analyst - Remote

About TELUS Digital TELUS Digital (NYSE and TSX:
TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands.
The company's services support the full lifecycle of its clients' digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes.
TELUS Digital's integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation, and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions.
Fueling all stages of company growth, TELUS Digital partners with brands across high-growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
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This role is part of the Finance Data and Systems Team within the Finance Department.
Finance Systems Analyst IV is responsible for identifying, assessing, and leading various process and technology improvement initiatives with a focus on business process continuous improvement.
This role will work closely with Finance and cross-functional teams from global business units and IT to execute finance transformation projects.
The ideal candidate will be a critical thinker capable of translating business requirements into best practice business processes that align with the Finance function's strategic transformation vision.

Responsibilities:

● Serve as a key member of finance project teams, working with cross-functional business partners to analyze, design, and implement end-to-end finance process solutions that enhance standardization, efficiency, and compliance with local statutory government regulations
● Drive cross-functional stakeholder alignment for solution design, ensuring holistic documentation for each initiative
● Conduct process walkthroughs and partner with change management to enhance business understanding, ensure consistent messaging, and drive successful adoption of solutions
● Advocate for global process standardization and best practices, offering recommendations and assessing the impacts of necessary deviations
● Analyze and document end-to-end finance processes, benchmarking against industry standards to identify inefficiencies and implement improvements
● Conduct detailed change impact assessments, track business readiness, and coordinate risks/issues with project management
● Develop and maintain training materials, identify training needs, and provide targeted training to end-users and team members
● Document comprehensive requirements and key processes, including current state, change impacts, trainings, and cut-over
● Manage end-to-end testing processes, including requirements reviews, test script preparation, and data input for analytics and configuration
● Create and maintain comprehensive documentation of Finance information systems, including detailed flowcharts and process maps for existing and proposed processes
● Drive process improvements and change initiatives, collaborating with process owners to identify, implement, and track actions that enhance quality, efficiency, and customer satisfaction
● Manage project controls, prioritization, and planning, including transformation readiness activities and steering committee presentations
● Obtain current data/metrics and perform detailed analysis to identify opportunities for improvement
Lead all aspects of the project lifecycle over all phases (define, measure and audit, analyze, improve, change management and control)
● Raise awareness of internal controls within the organization and align with strategic goals
● Utilize and optimize ERP systems, ensuring proper documentation of functionalities and integrations

Qualifications:

● Degree in Business, Finance, Accounting, Organizational Development, Communications or related field
● 3-7 years of experience as a business analyst with knowledge of accounting and finance best practices
● Experience in finance transformation projects
● Ability to engage confidently with senior-level managers/executives, build strong relationships with key stakeholders
● Expertise in process design, reengineering, and comprehensive documentation, including flowcharts and process maps
● Advanced proficiency in Excel, data analysis tools, and BI tools
● Strong financial, analytical, and data proficiency abilities
● Excellent communication skills, including presentation and cross-functional team management
● Highly organized, motivated, and a driven self-starter with the ability to work both independently and as part of a high-performing team
● Knowledge of change management methodologies and tools
● Strong project management skills with the ability to handle multiple priorities and deadlines
● Analytical and problem-solving mindset to address business challenges
● Familiarity with Agile and other project management methodologies
● Proven ability to rationalize global requirements and create standards vs.
gaps proposals
● Strong understanding of ERP systems, their functionalities, and best practices for optimization

Preferred:

● Specialized training in Workday Finance / HCM ERP, Adaptive Insights, Zuora, and change management
● Finance consulting experience
● Experience in one or more of the following process areas:
Contract to Cash, Source to Pay, Record to Report, Plan to Perform, Treasury
● Experience in global finance transformation projects, particularly in standardizing processes across multiple regions
● Certification in project management or change management methodologies
● Relevant professional certifications such as CPA, CISA, CMA, Workday Certifications

TELUS Digital Values:

TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace.
To be successful, all applicants must demonstrate behaviors that are reflective of our values:

We passionately put our customers and communities first
We embrace change and innovate courageously
We grow together through spirited teamwork

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.